Shipping Policy
Tracked, Clear & Transparent.
Shipping information for your footwear order, including rates, processing times, delivery estimates, and tracking.
Shipping rates
Standard shipping is a flat $10.99 per order. No hidden shipping fees and no free-shipping threshold. The rate applies at checkout regardless of destination.
Your order journey
Order placed
Your footwear order enters our order-processing queue and you receive a confirmation email.
Processing
Orders are processed within 1-2 business days before shipment.
Dispatched
The package is handed to the carrier and a tracking link is sent by email. Allow 2-3 days for tracking updates after shipment.
Delivered
U.S. standard delivery usually takes 7-14 business days in total, including processing. If the order is past the estimate, contact us for help.
Estimated delivery by destination
| Destination | Shipping estimate | Total estimate including processing |
|---|---|---|
| United States | 6-11 business days | 7-14 business days |
| Canada | 10-18 business days | 11-21 business days |
| Europe / UK | 12-20 business days | 13-23 business days |
| Australia / New Zealand | 12-22 business days | 13-25 business days |
| Rest of world | 14-25 business days | 15-28 business days |
Delivery times are estimates and may vary because of carrier conditions, customs clearance, holidays, and peak seasons.
Important notes
- Always double-check your shipping address before placing the order.
- Once a package ships, address changes are no longer possible through Acesporting.
- International taxes, duties, and customs fees are determined by the destination country and are the responsibility of the recipient.
- If a parcel has not arrived after 60 days, you may be eligible for a full refund.